Getting help
ResumeCallBack is run by one person, so there is no ticket queue and no phone line — just an inbox that is actually read. Messages are reviewed within 48 hours.
Email support@resumecallback.com
Include the email address on your account. If you are writing about a specific job or resume, say which — it makes the answer faster and more useful.
Where to send what
Billing, cancellation and refunds
You can cancel any time from Settings once signed in — no phone call, no retention flow. If you cannot sign in, or you have a question about a charge, email support and include the email address on the account.
support@resumecallback.comPrivacy and your data
Requests about the personal information held about you — what is stored, correcting it, or getting a copy. The Privacy Policy sets out what is kept and for how long.
privacy@resumecallback.comAccount deleted or disabled
Deleting an account wipes the career data it held and cancels any subscription. If an account was deleted or disabled and you think that was a mistake, email support from the address on the account.
support@resumecallback.comLegal notices
Formal notices under the Terms of Use.
legal@resumecallback.com
Already signed in?
There is a feedback button in the bottom-left corner of every page inside the app. It reaches the same inbox and carries the page you were on, which usually saves a round trip. Use it for bugs and feature requests — it is read, and it is where most of what gets built comes from.
Who you are dealing with. ResumeCallBack is operated by Shannon Kelley, an Arkansas sole proprietor doing business as ResumeCallBack, referred to as "ResumeCallBack," "we," "us," or "our."